• Hotel Direct: +52 (998) 877 0269

All rates in US Dollars plus 19 % TAX per night. Children up to 12 years old free of charge when sharing same room with adults in existing beds, children 13 years and older pay rate as an adult.

We accept Visa, Mastercard and American Express credit cards. Check-in time: 3 PM Check-out time: 12 noon.

Cancellations must be made in the hotel website Booking Engine subject to the Hotel Cancellation Policies and deadline periods.

If the room/rate/promotion you are booking is labeled as non-refundable, non-cancellable or similar, all cancellations will incur a 100% charge, regardless of the date in which the cancellation is requested.

Reservations must be cancelled 48 hrs prior to arrival date to avoid a 1 night plus tax of penalty charge.

Pet Policy: Sorry, no pets allowed. 

Chac-Chi Hotel & Suites YOUR HOME IN ISLA MUJERES!